One of my students, from India, asked me a week ago why everyone seems so down on the BBC. Overhearing her question, a group of international students gathered round to express their admiration of the BBC. In foreign parts it is still regarded with enormous respect, especially in countries where media outlets are state-controlled and independent media is restricted. The BBC has the trust of millions of people around the globe. Thompson has to find a way to ensure that the people of Britain regain their love for the institution too.